How Payment and Delivery Works?
At Sator.ai, we offer a seamless subscription experience powered by secure payment technology. This page outlines how your payment is processed, when your services are activated, and how to manage your subscription at any time.
Payment Flow
- Step 1: Plan Selection
The user visits our Pricing Page and chooses a subscription plan (monthly or yearly).
- Step 2: Checkout and Payment
The user is redirected to a secure payment gateway to complete the transaction.
- Step 3: Payment Confirmation
Upon successful payment, the system automatically confirms the transaction and registers it in the user account.
- Step 4: Account Activation
The user's Sator.ai account is instantly upgraded. AI image credits or usage time is allocated based on the chosen plan.
- Step 5: Service Access Begins
The user gains full access to AI tools such as model generation, poster design, try-on styling, and batch image editing.
- Step 6: Subscription Management
Users can access their billing dashboard to:
- View invoices
- Cancel or pause their subscription
- Change billing method or plan
- Monitor usage status
- Step 7: Auto-Renewal or Cancellation
Unless cancelled, subscriptions renew automatically at the end of each billing cycle. If cancelled, access continues until the current cycle ends.
Frequently Asked Questions (FAQ)
Q: Will I receive an invoice?
A: Yes. A tax invoice will be automatically sent to your email after each successful payment.
Q: Is my payment secure?
A: Absolutely. We use PCI-compliant third-party processors to ensure your data and transactions are encrypted and safe.
Q: When will I be charged?
A: You are charged immediately upon checkout. For recurring plans, charges will auto-renew on your billing date unless cancelled.
Q: Can I cancel anytime?
A: Yes, you can cancel your subscription from your account dashboard. Your service will remain active until the end of the billing period.
Q: Can I get a refund if I cancel?
A: Refunds are subject to our Refund Policy. If eligible, refunds will be processed within 10 business days.
Q: What happens if I don’t cancel before the renewal date?
A: Your subscription will be automatically renewed, and the payment will be charged to your saved payment method. We do not offer retroactive refunds for late cancellations.
Need Help?
If you have any issues with billing or service access, please contact our support team at [email protected]. We’re here to help!